1. Information We Collect
We collect information necessary to provide and improve our game aggregation services. This includes:
- Business Information: Company name, registration details, licensing information, and contact details provided during the onboarding process.
- Account Data: Login credentials, API keys, and back-office configuration settings.
- Usage Data: API call logs, game performance metrics, transaction records, and platform usage statistics.
- Technical Data: IP addresses, server logs, browser type, and device information when accessing the back-office.
- Communication Data: Messages exchanged through our support channels (WhatsApp, Telegram).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and maintaining the game aggregation platform
- Processing transactions and calculating GGR share payments
- Generating performance reports and analytics through the back-office
- Providing technical support and responding to inquiries
- Ensuring platform security, detecting fraud, and preventing abuse
- Improving our services and developing new features
- Meeting legal and regulatory obligations
3. Data Sharing
We do not sell your information to third parties. We may share data with:
- Game Studios: Transaction data necessary for game delivery, settlement, and reporting.
- Payment Processors: Financial information required to process GGR share settlements.
- Regulatory Authorities: Information required by law or regulatory mandate.
- Service Providers: Trusted partners who help us operate the platform (hosting, monitoring), bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted API connections, secure server infrastructure, access controls, and regular security audits. While we take reasonable precautions, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain your data for as long as your account is active and as needed to provide the Services. Transaction records and financial data may be retained for longer periods as required by applicable financial regulations and licensing requirements. Upon account termination, we will delete or anonymize your data within a reasonable timeframe, unless retention is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to or restrict certain types of data processing
- Request a copy of your data in a portable format
To exercise any of these rights, contact us through the channels listed below.
7. International Data Transfers
Your data may be processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through your registered contact channel. Continued use of the Services after notification constitutes acceptance of the updated policy.
9. Contact Information
For privacy-related questions or to exercise your data rights, contact us via:
- WhatsApp: +41 77 290 65 48
- Telegram: @DanielCoalStone